Online Reviews

While you can’t stop your patients posting online reviews – positive or negative – they can be a useful source of feedback to see what your practice is doing well or maybe what needs to be improved. The RACGP has published a helpful Fact Sheet: ‘Responding to online reviews’ which provides information about how to deal with online reviews … read more >>

It is important to remember that even when you get positive feedback about your practice, medical practices are prohibited from using any testimonials to advertise their services.