RACGP Emergency Response Tool (ERPT) The ERPT is a cloud-based, online tool that assists general practices to prepare for, respond to and recover from the impacts of emergencies and pandemics.
Notifiable Data Breaches Scheme The NDB scheme sets mandatory notification and control requirements for data breaches involving personal information held by an organisation.
MBS Online The Medicare Benefits Schedule (MBS) is a listing of the Medicare services subsidised by the Australian Government
Services Australia Services, payments and programs for health professionals and practice staff.
Practice Incentives Program (PIP) PIP encourages general practices to continue providing quality care, enhance capacity, and improve access and health outcomes for patients.
NPS MedicineWise National Prescribing Service for health professionals.
Posters – PPE and Patient Alert The RACGP has developed a number of posters to support general practices in preventing the spread of infectious diseases ‐ including Don/Remove PPE and Patient Alerts.
Training Resources
Educational Video Series by Kathryn Davis Aimed at assisting general practices comply with each Indicator of the 5th Standards.
KnowNOW! Training Register This is the perfect place to log all your practice team’s training. You can enter the training undertaken, the provider, date, and CPD hours.
HotDoc Webinars Series of free webinars for practice staff (generally attract 1 CPD hour per webinar). Includes triage, infection control, cold chain management.
HotDoc Reception Training Hub CPD content to teach receptionists and practice managers front desk and practice management skills.
HotDoc Marketing for Practices Hub Everything you need to know to attract more patients online, whether you’re an established practice or just starting out.
National Hand Hygiene Initiative Learning Management System containing online learning modules and the Hand Hygiene Compliance Application for hand hygiene auditing purposes.
Infection Prevention and Control eLearning Modules A suite of eLearning modules developed by the Commission to provide information on the principles of infection prevention and control in healthcare settings.
eLearning for Cybersecurity The Digital Health Security Awareness course includes five modules. The modules include examples that relate specifically to healthcare organisations.
RACGP Social Media Template This template is designed to communicate the practice’s policies on the use of social media in the practice.
RACGP Patient Privacy Pamphlet Template The RACGP has developed a privacy policy template for general practices for compliance with the requirements of the Australian Privacy Principles (APP).
RACGP Internet and Email Policy Template The RACGP has provided an internet and email policy template for general practices to adapt to the needs of their practice.
Fair Work Ombudsman Information and advice about workplace rights and obligations.
Fair Work Information Statement Employers must give every new employee a copy of the Fair Work Information Statement before, or as soon as possible after, they start their new job.