It is important to remember that even when you get positive feedback about your practice, medical practices are prohibited from using any testimonials to advertise their services.
Online Reviews
While you can’t stop your patients posting online reviews – positive or negative – they can be a useful source of feedback to see what your practice is doing well or maybe what needs to be improved. The RACGP has published a helpful Fact Sheet: ‘Responding to online reviews’ which provides information about how to deal with online reviews … read more >>