After Hours Care

With the holiday season approaching, it’s time to ensure your patients know how they can access afterhours care. As per Criterion GP1.3 in the Standards, your practice must inform patients of your normal opening hours and the arrangements for care outside of normal opening hours. You should have the information about your normal opening hours and how to access afterhours care:

• on your out-of-hours telephone message
• on your patient information sheet and website
• clearly visible outside of the practice

Reference: Criterion GP1.3 – Care outside of normal opening hours