Medical Directions' Consultation Services
We offer virtual consulting services – we’ll ‘zoom’ into your practice at a time that suits you! AVA, our Accreditation Virtual Assistance will assist you with all your accreditation needs.
We also have a practice manager mentoring service where you can purchase blocks of time to get access to experienced practice managers who can assist you with the day-to-day running of your practice. You’ll be able to pick our brains anytime you need to! Request a quote.
Practice Manager Mentoring
▶ Business/Practice Management
▶ Administration Processes
▶ Review of Practice Systems
▶ Policy and Procedure Manuals
▶ Complaint Management
▶ Quality Improvements
▶ Risk Management
▶ Prepaid block-time support
Accreditation and Re-accreditation
Accreditation or re-accreditation is an excellent process to gauge how your practice is operating. We, here at Medical Directions live and breathe accreditation. We love it! So let us take the pressure off you so you can focus on running your practice. We can help eliminate the stress by managing all your accreditation needs and make accreditation an enjoyable and rewarding experience while involving you every step of the way and update you on our progress.
AVA – Accreditation Virtual Assistance
AVA is the newest addition to our services – AVA works with practices remotely via video conferencing. Instead of onsite practice visits, AVA will review your practice remotely via video walkthrough conferencing, and digital technology. Through AVA we can provide the full suite of services without any onsite practice visits. To find out more, visit AVA’s page.
Accreditation:
- Enhances team building
- Implements positive change
- Identifies areas for improvement
- Identifies areas where you are excelling
- Puts the correct systems in place
- Gets your whole practice team working on the same page
- Assists with business planning by setting achievable goals
- Adheres to best practice
- Reduces the risk of litigation
- Prepares your practice for unexpected events from natural disasters to server/computer problems
Training:
- Practice manager training
- Reception staff training
- Treatment room processes
- Training and orientation for new GPs in your practice
Note: this training and orientation are based on non-clinical information which is a must for all new general practitioners
Workshops (subject to travel restrictions):
- What’s new in the RACGP Standards for General Practice 5th edition
- What’s new in the RACGP Infection Prevention and Control Guidelines
Help Desk:
Medical Directions offers real-time help desk support. We also offer support via email, telephone, and video conference.