HotDoc Webinar – Triage Principles & Tools for General Practice

To comply with Criterion GP1.1 – Responsive system for patient care, your practice must have a triage system so you are able to identify patients’ needs and provide appropriate care. You must prioritise patients according to the urgency of their needs (and also retain evidence of this). Having your triage guidelines – such as a triage flowchart – readily available at reception gives your staff a quick reference guide on how to prioritise patients.

HotDoc will be hosting a free webinar: Triage Principles and Tools for General Practice on Wednesday 7 October 2020 at 12:30pm AEST.

This session is intended for the whole practice team and will include topics such as:

  • Essential elements of a robust triage system for general practice
  • Accreditation standards, under 5th edition, relating to patient triage
  • Tools and strategies to support and train staff on safe and consistent triage procedures to protect patients, the broader community and the practice team